|Simple steps to return or exchange an item|
1. Sent an email to customer support. [email protected] For a number of nights. By return email. Form and return Finejewelthai.com. The condition is that you can return and exchange products within 7 days (including the time to - back) reserves the right, if the time limit. These items are not available to them.
2. Fill in the form to send a message by email. And a copy sent with the product and all. The bill was received by the buyer. (The terms are all derived. And all returns must be in original condition).
3. Returned goods must be sent of EMS. Solely to protect the loss. The customer must have a number. Welcome back to the customer immediately after shipping. If an international buyer. Shall be sent by registered mail only. Or private service (Fedex / UPS).
4. A safe product. And prevent the damage that occurs to your product. Please use our original packaging material, or purchased from a mail order firm, you will have a return policy.
5 we finejewelthai.com. Is not responsible for any damage in transit, so you should insure the shipment for transportation agencies. And will not be responsible for any transportation costs resulting from delivery to - back.
6. Complete name and address of the person and the way is clear. Switching to / lost.
Customer Service. Finejewelthai.com.
236/10 Chiang Mai - Lamphun.
Nong Hoi, Muang, Chiang Mai 50000.
One. Goods can be returned within 7 days for delivery to and with. If no number returned is non-refundable.
Two. Items must be in original condition as it was new. No longer any use, such as scratches, marks on the body color change garnet acted not in the original embedding. And other things that need to be in the same condition as it was new to all such warranties, boxes, bags, labels and must not be lost or altered in any way and can not. If warranty card is not returned, we will have 3,000 deducted from the amount to be returned.
Three., We do not accept return or exchange an item. Caused dissatisfaction in the product. Personal preference. And misunderstanding of the order itself.
4. A refund will occur. When a product does not meet the warranty. And the data referred to in this website. But can not be returned for cash. Will be returned and replaced with another. Your selected for the same price or more reserves the right to refund the difference to the rest of the goods.
Products are made to order, special size, cut, carve, burn, paint will not be returned as income and transportation costs, the cost to send a parcel, insurance is not included in the refund.
It takes about 5 days (a) to investigate the Lab and check out everything that is in the normal state. The money will be returned.
If you have any questions, please ask at 083-572-9982.